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Open Your Privacy Choices at hero138

DANA, OVO, GoPay, QRIS wallet records, login checks, and game-session details are covered here so you know what we collect before you open your account.

DANA data scopeCookie controlsDevice checksWIB support

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Explore Data Use Across Your Account

hero138 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Clear account handling starts with knowing each data point we ask for and why it appears in your profile. We collect the details you provide when you join, the payment references created by DANA, OVO, GoPay, and QRIS, device signals from your browser, and timestamps from

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sessions such as Speed Baccarat or Aviator. We use these records to confirm wallet activity, detect unusual access, answer your privacy questions, and maintain transaction history. Access to certain account functions depends on local law, and our privacy handling follows that same standard. If you ask
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us to correct, export, or remove data, we check identity first through your account step and then apply the request to records we can change.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Check Privacy Help Channels

Privacy questions should reach a team that can see the account trail without exposing it in open chat.

Live chat privacy help Use live chat for quick questions about cookies, device alerts, or a recent privacy request. We are available 09:00 to 23:00 WIB and may ask you to confirm your account email before discussing records.

WhatsApp account check WhatsApp is useful when you need to confirm whether a privacy request has been received. We do not ask for your password there, and we move sensitive corrections back into the account ticket flow.

Account ticket route Open a ticket from your profile when you need a copy, correction, or removal request. The ticket keeps your privacy request tied to your account history instead of a public chat thread.

ACCOUNT SAFETY

Switch On Clear Account Controls

Your privacy controls sit close to the account tools you already use. From Account > Security > Devices, you can check recent logins and remove a device you no longer use.

Account identity data

We collect the name, contact detail, and login data you provide when you join. This lets us connect your wallet, support ticket, and privacy request to the same account without exposing records to unrelated staff.

Payment record handling

DANA, OVO, GoPay, and QRIS references are used to match deposits and withdrawals with your wallet. We store receipt numbers, timing, and status, not your full external wallet password or app login.

Cookie and browser signals

Cookies help us remember your session and spot repeated failed logins. You can clear browser cookies on your device, but doing so may require a fresh login and another account verification step.

Device access records

Device records show browser type, login timing, and security events. Open Account > Security > Devices to check recent access, then contact support if a phone or browser looks unfamiliar.

Game session privacy

Sessions in Speed Baccarat, Ways of Qilin, Bingo, or Mega Fishing create timestamps and activity records. We use them for account history, dispute checks, and security monitoring, not public profile display.

Correction and removal

You can request a correction when account details are outdated or inaccurate. Some records, such as payment disputes or security logs, may need to remain for a required period before removal is possible.

Browse Privacy Answers Before Joining

The questions below focus on privacy actions you may want before or after opening an account. We answer in plain terms: what we collect, how payment records are treated, where device checks appear, and how to reach us when you want a copy or correction. If a request affects access or account eligibility, our answer depends on local law.

We collect the details you enter during account opening, such as contact data, login credentials, wallet references, device signals, and session timing. We use them to run your account, verify requests, and handle support safely.

Payment records help us match deposits, withdrawals, and wallet status with your account. We store reference numbers, timing, and transaction state, while your external wallet password and app login stay outside our system.

Yes. Send a privacy request through your account ticket route, and we will verify your identity before sharing or changing records. For safety, we do not discuss full account data in public chat.

Cookies keep your session active and help detect repeated failed logins. You can clear them in your browser, but the next visit may require a new login check or device confirmation.

Go to Account > Security > Devices and remove any browser or phone you do not recognise. Then contact live chat between 09:00 and 23:00 WIB so we can check recent access events.

You can ask for removal through an account ticket after identity verification. Some records, such as payment references, security events, or dispute history, may need to be retained for a required period.

Start with live chat, WhatsApp, or an account ticket during 09:00 to 23:00 WIB. For sensitive requests, we will move the case into the ticket route and confirm your account before taking action.

Open Your Privacy Choices at hero138

Check Privacy Help Channels

Switch On Clear Account Controls

Account identity data

Payment record handling

Cookie and browser signals

Device access records

Game session privacy

Correction and removal

Browse Privacy Answers Before Joining

01 What personal data does hero138 collect when I open an account?

02 How are DANA, OVO, GoPay, and QRIS records used in this Privacy Policy?

03 Can I see or correct the data held on my account?

04 How do cookies affect my login and privacy settings?

05 What should I do if I see an unknown device?

06 Can I ask hero138 to delete my account data?

07 Who can I contact about a Privacy Policy concern?

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